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A We support all customer inquiries and solve problems that arise 24/7. To receive the fastest support, please visit the following address:
Phone: (+86) 13530895049
Email: Liu@shdwood.com
Website: www.shdtimber.com
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A We supply wood according to FAS standards in many different forms such as Round Logs, Square Logs, Lumbers, Veneer.
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A Our wood is harvested and available at the warehouse. When the customer orders, we cut the wood to the size the customer requests.
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A HongKong Senheda Wood, an African wood exporter, accepts T/T payment or L/C for both old and new customers to ensure the costs of logging, domestic transportation, and processing and processing of wood by the factory and sawmill.
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A We quote timber prices to customers on a FOB and CIF basis. Specifically:
● FOB price: FOB price is the price of goods at the export port, including the price of goods, domestic transportation costs, and loading costs, but excluding international transportation costs and insurance.
● CIF price: CIF price is the price of goods at the import port, including the price of goods, international transportation costs, insurance costs, but excluding import duties and other costs incurred in the importing country.
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A The MOQ for regular products is one container.
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A 30% deposit, 70% against the documents.
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A The default quotation currency is US Dollar (USD), and Euro (EUR) can also be provided upon customer request. For orders with signed contracts, the exchange rate agreed in the contract shall be implemented, unaffected by subsequent exchange rate fluctuations.
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A Are the in-stock categories and quantities updated in real time?You can inquire about in-stock inventory via email or WhatsApp. We will update the inventory list (including category, specification, quantity, origin) daily and can provide warehouse real-shot videos/pictures.
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A All orders will complete factory self-inspection before delivery (including dimensional accuracy, moisture content, and appearance defect inspection), and provide videos and pictures to confirm with customers that the goods are consistent with the agreed standards. Shipment will be arranged only after passing the inspection.
